That’s Not a Hat Ravensburger

Fast Shipping with Professional Packaging

Thanks to our longstanding association with UPS FedEx DHL, and other major international carriers, we are able to provide a range of shipping options. Our warehouse staff is expertly trained and will wrap your products according to our exact and precise specifications. Prior to shipping, your goods will be thoroughly examined and securely secured. We ship to thousands clients each day across multiple countries. This shows how we're dedicated to be the largest retailer on the internet. Warehouses and distribution centres can be located throughout Europe as well as the USA.

Note: Orders with more than one item will be assigned a processing date depending on the item.

Before shipping before shipping, we'll conduct a thorough inspection of the items you have ordered. Today, the majority of orders will be delivered within 48 hours. The delivery time will be between 3-7 days.

Returns

The stock is dynamic and we cannot completely manage it because multiple stakeholders are involved, including our factory and warehouse. So the actual stock may alter at any time. It's possible that you may not receive your order once the order has been made.

Our policy is valid for a period of 30 days. If you don't receive the product within 30 days, we are not able to issue a refund or an exchange.

You can only return an item if it is unused and in the same state as the day you received it. You must have the item in its original packaging.